隱私政策
1. About This Policy
This policy sets forth how Transcosmos Inc. (hereinafter referred to as “the Company”), which operates “SQUARE ENIX STORE PLUS” (https://apac.store.square-enix.com/) (hereinafter referred to as “this Website”), handles the personal information of customers who use the services provided on this Website (hereinafter referred to as the “Service”).
2. Definitions
Among the terms used in this policy, “personal information” and “retained personal data” shall have the meanings defined in Articles 2 and 16 of the Act on the Protection of Personal Information (hereinafter referred to as the “Act”).
3. Proper Acquisition of Personal Information
This Website collects the following information from customers using the Service. The Company does not obtain personal information through false or improper means.
(1) Information provided by customers during membership registration, orders, payments, or inquiries:
Name, address, phone number, email address, date of birth, gender, credit card information, etc.
(2) Information automatically collected when accessing the Service:
IP address, URLs visited, browsing date, product information viewed, etc.
4. Purpose of Use of Personal Information
This Website uses customers’ personal information for the following purposes:
The Company will not use personal information beyond these purposes without prior consent, except as permitted under Article 18, Paragraph 3 of the Act.
(1) When customers use the Service:
① Identity verification for login
② Product delivery and payment processing
③ Displaying relevant products and website content based on browsing and purchase history
(2) Conducting surveys, campaigns, and sending emails
(3) Responding to customer inquiries and complaints
5. Ensuring Accuracy of Data
The Website strives to keep customers’ personal information accurate and up to date. Customers may be asked to cooperate in maintaining accurate information.
6. Ensuring Security of Data
To prevent leakage, loss, or damage of personal information and ensure proper management, the Website implements the following measures:
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Encryption of communications
Communication between customers and the Service is protected by encryption technology (SSL). -
Internal regulations
The Company handles personal information appropriately in accordance with internal rules. -
Manuals
Operational manuals are established to ensure proper handling of personal information. -
System security
The Website operates secure systems within robust data centers with appropriate security measures.
7. Supervision of Employees
The Company ensures that employees handling personal information are properly supervised to maintain its security.
8. Outsourcing and Supervision of Contractors
The Company outsources certain operations involving personal information as follows and ensures proper supervision of such contractors:
(1) Payment service providers
① Information shared: Name, phone number, credit card number, expiration date, email address, and other payment-related data
② Purpose: Processing payments
(2) Product suppliers
① Information shared: Name, postal code, address, phone number, email address, and other delivery-related data
② Purpose: Product shipment and related inquiries
(3) Delivery companies
① Information shared: Name, postal code, address, phone number, email address, and other shipping-related data
② Purpose: Product delivery and related inquiries
9. Provision to Third Parties
The Company does not provide personal data to third parties without prior customer consent, except as permitted by law (Article 27, Paragraph 1 of the Act).
10. Disclosure of Retained Personal Data
The Company will respond to requests for disclosure, correction, addition, deletion, suspension of use, suspension of third-party provision, or deletion of retained personal data.
11. About Cookies
This Website uses cookies to display personalized content, provide social media features, and analyze site usage. By continuing to use this Website, you consent to the use of cookies.
Cookies are small text files that help users use websites more effectively.
Cookies essential for site operation may be stored on your device without consent, but all other types of cookies require your permission.
This Website uses different types of cookies, including those set by third-party services displayed on our pages.