Cookie Policy

SQUARE ENIX STORE Plus (APAC)

This Cookie Policy explains how transcosmos inc. (“we”, “us”, “our”) uses cookies and similar technologies on the SQUARE ENIX STORE Plus website (the “Website”) and related services (the “Service”).

By using the Website, you agree to our use of cookies as described in this Cookie Policy and in the Privacy Policy, unless you change your cookie settings or withdraw your consent where applicable.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They help websites remember your actions, preferences, and browsing behavior.

We may also use similar technologies such as:

Web beacons (pixels)
Local storage
Device‑fingerprinting tools
SDKs and tracking pixels in apps or web pages

These technologies serve similar purposes to cookies and are covered by this policy.

2. Why We Use Cookies

Cookies help us:

Make the Website work correctly and securely.
Recognize your device and keep you signed in (if applicable).
Remember your preferences (such as language or region).
Understand how users interact with the Website.
Analyze traffic and performance.
Prevent fraud and abuse.
Improve content, layout, and user experience.
Deliver relevant advertising and marketing messages, where permitted.

Some cookies are essential for the Website to function; others are optional and used for analytics, personalization, and marketing.

3. Types of Cookies We Use

We categorize cookies based on their purpose and duration:

3.1. Essential Cookies

These cookies are necessary for the Website to operate. They:

Enable basic functions such as page navigation and access to secure areas.
Help with secure login and account management.
Support core technical operations (e.g., shopping cart, checkout).

You cannot disable essential cookies through most cookie‑control tools, because they are required for the site to work. If essential cookies are blocked, certain features may not function correctly.

3.2. Functional / Preference Cookies

These cookies remember your choices and settings to improve your experience. They may:

Remember your preferred language or region.
Remember your username or sign‑on preferences.
Remember items in your cart or previous selections.

These cookies are usually persistent and stored for a limited period.

3.3. Analytical / Performance Cookies

These cookies help us understand how visitors use the Website. They:

Count visits and page views.
Track where users come from (referral source).
Measure how long users spend on pages.
Identify popular or problematic pages.

We use this information to improve the Website’s performance, fix errors, and plan service improvements.

3.4. Advertising / Marketing Cookies

These cookies support personalized advertising and marketing. They may:

Track your browsing behavior across this site and other sites.
Build a profile of your interests.
Show you relevant ads for SQUARE ENIX products or related services.
Limit how often you see the same ad.

Advertising cookies are often placed by third‑party advertising and analytics providers.

3.5. Third‑Party Cookies

We may embed content or services from third parties, such as:

Analytics and measurement tools.
Social media widgets.
Advertising and remarketing services.
Surveys and feedback tools.

These third parties may set their own cookies and use them according to their own privacy and cookie policies. We do not control those cookies.

4. How You Can Manage Cookies

You can manage or disable cookies through your browser settings or a cookie‑control tool on the Website.

4.1. Browser Settings

Most browsers allow you to:

Block or limit cookies.
Clear cookies that have already been set.
Block third‑party cookies.
Delete cookies when you close the browser.

If you change your cookie settings, you may need to update them again after browser updates or when you clear your data.

4.2. Cookie Preference Tool

Where available, the Website may provide a cookie‑preference banner or tool that lets you:

Accept or reject non‑essential cookies.
Change your choice later.
Adjust settings for analytics or marketing cookies.

Please note that essential cookies may remain active even if you disable non‑essential cookies.

4.3. Effect of Disabling Cookies

If you disable or block certain cookies, you may experience:

Loss of saved preferences or login state.
Reduced personalization or recommendations.
Shopping or checkout issues.
Limited or no analytics or marketing features.

We will try to make the Website function as best as possible, but some features may be restricted.

5. Third‑Party Cookie Use

Some cookies are placed by third‑party services that support the Website. Examples include:

Analytics and measurement platforms.
Advertising networks and ad‑exchange services.
Social media platforms.
Customer‑support tools.

These providers may use cookies to:

Track user behavior.
Build profiles.
Show targeted ads.
Measure campaign performance.

Their use of cookies is governed by their own privacy and cookie policies. We recommend reviewing the privacy notices of any third‑party services you use.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

Our cookie usage.
Technologies or services we use.
Legal or regulatory requirements.

When we make changes, we will post the updated version on the Website and revise the “Last Updated” date. Where required by law, we may provide additional notice before the changes take effect.

7. Contact Us

If you have questions about this Cookie Policy or how we use cookies, please contact:

Privacy Contact
SQUARE ENIX STORE Plus / transcosmos inc.

apac-square-enix@sestore.zendesk.com

Last Updated: 16th April, 2026